Our six Rochester practices have received the National Committee for Quality Assurance’s (NCQA) Patient-Centered Medical Home Recognition, achieving Level 3 status; the highest designation offered.
Patient centered means that you come first. Medical home means that we are here to help you meet your health care needs, from coordinating your preventive and acute care, to helping you manage your chronic conditions.
Your team: Your doctor leads a team of health care professionals to coordinate and provide your total health care - and you are at the center of the team. We work in partnership with you to help you meet your health care goals and make informed decisions about your care.
Your medical team knows you and makes sure you receive the care that is needed, whether it is within our practices, or through a specialist. By coordinating care, you get the care you need without duplicating efforts or providing care you don’t need.
As your medical home, you have access to your team in a variety of ways: by telephone and 24/7 secure online messaging, with flexible, same-day appointments, expanded hours (including Urgent Care by Lifetime Health) and use of electronic medical records and electronic prescribing.
We are accountable to you. We listen to you, keep you involved and help you through the health care system. You provide the feedback to improve how we assist you in your health care. You leave our office with a plan to stay healthy.
Your medical home brings you, your family and your team together to help you make the best health care decisions for your needs.
Come home to Lifetime Health Medical Group!